Oracle7 Administrator's Reference for UNIX
Customer Support and Documentation Sales
You can reach Oracle Worldwide Customer Support 24 hours a day.
In the USA: 1.415.506.1500
In Europe: +44 1344 860160
Supplying Technical Information
Please be prepared to supply the following information:
- your CSI number (This helps Oracle Corporation track problems for each customer.)
- the release numbers of the Oracle7 Server and associated products
- the operating system name and version number
- details of error numbers and descriptions (Write down the exact errors.)
- a description of the problem
- a description of changes made to the system
For installation-related problems please supply:
- a printout of the $ORACLE_HOME and $STAGE_HOME directories
- the directory pathnames of your installation staging area
- the $ORACLE_HOME directory
This information helps Oracle Worldwide Customer Support validate the information written to the installation log files.
Documentation Sales and Client Relations
In the United States:
- To order hardcopy documentation, call Documentation Sales: 1.800.252.0303
- For shipping inquiries, product exchanges, or returns, call Client Relations: 1.415.506.1500
In the United Kingdom:
- To order hardcopy documentation, call Oracle Direct Response:
+44 990 332200
- For shipping inquiries and upgrade requests, call Customer Relations: +44 990 622300
Other European customers, please contact your local Oracle Support office for documentation or shipping inquiries.
Your Comments are Welcome
Please use the Reader's Comment Form at the back of this document to convey your comments to us. You can also reach us at:
Technical Publications Manager
Open Systems Integration and Technology
Oracle Corporation
500 Oracle Parkway
Box 659103
Redwood Shores, California 94065
Phone: 1.415.506.7000 FAX: 1.415.506.7360
E-mail: osdwrite@us.oracle.com
or
Technical Publications Manager
Oracle Corporation
European Porting Centre
Maretimo Court
Temple Road
Blackrock
Co Dublin
Ireland